Warranty Policies
Thank you for choosing our store for your shopping needs. We take pride in offering high-quality products and want to ensure that you have a positive shopping experience with us. Below is our warranty policy:
All products sold in our store come with a warranty that is either the manufacturer’s warranty or a store 30-day warranty, whichever is greater, starting from the date of purchase.
Manufacturer’s Warranty:
Many of the products we sell come with a manufacturer’s warranty. If a product you purchase from us has a manufacturer’s warranty, we will provide you with the details of that warranty at the time of purchase. Please note that the terms and conditions of the manufacturer’s warranty are determined by the manufacturer and are not controlled by our store.
Store 30-Day Warranty:
In addition to the manufacturer’s warranty, we also offer a store 30-day warranty. This means that if you experience any issues with your purchase within the first 30 days after the date of purchase, you can contact us and we will either repair or replace the product, or provide you with a refund.
Exclusions:
Please note that our warranty policy does not cover damage caused by misuse, abuse, negligence, or accidents. It also does not cover normal wear and tear, or damage caused by natural disasters or acts of God.
If you have any questions or concerns about our warranty policy, please do not hesitate to contact us via the email button below or at GrandpaTJ@grandpatj.com. We are always here to help!